Hello JP team.
This photo (Photo ID 6930532) was rejected under the reason of Bad Info: Registration as per the rejection notification email I received.
However the registration was perfectly correct and in the time between it appeared in the Rejected list on the website (where I first took notice of the rejection but with no reasoning details available there) and the notification email which came in way later (with detailed Bad Info reasoning), I had re-uploaded the photo with the exact same obviously correct info and it was of course accepted in the database.
As a result I currently have a slot blocked for the next 14 days due to a wrongful rejection. I kindly ask you to make this slot available again for me to upload.
Note: I initially used the Appeal function for this request but was instructed to "use another method for dealing with such issues in the future" so I am using the forum.
Thank you in advance.
George
This photo (Photo ID 6930532) was rejected under the reason of Bad Info: Registration as per the rejection notification email I received.
However the registration was perfectly correct and in the time between it appeared in the Rejected list on the website (where I first took notice of the rejection but with no reasoning details available there) and the notification email which came in way later (with detailed Bad Info reasoning), I had re-uploaded the photo with the exact same obviously correct info and it was of course accepted in the database.
As a result I currently have a slot blocked for the next 14 days due to a wrongful rejection. I kindly ask you to make this slot available again for me to upload.
Note: I initially used the Appeal function for this request but was instructed to "use another method for dealing with such issues in the future" so I am using the forum.
Thank you in advance.
George
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