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  • Serial numbers

    New here so thanks for any help and your patience so far with photos I've submitted. A reject reason I've gotten is "categories wrong or missing". It looks like the serial number does not show up. I see it in there when I upload. And when I go to manage queued photos and click on correct info I see it in there as well. But when I click on the photo, to bring up the check for dust, histogram, etc. page, the serial number field is blank. Is that what is meant by categories missing?

    This is one example.

    https://www.jetphotos.com/viewqueued_b.php?id=8759859


    ​​​​​​​Thanks in advance

  • #2
    HI there!

    The serial number I see that it doesn't show up when going to manage queued photos but that's normal , happened to me , I think that the problem here is that the plane is a Cargo plane , did you ticked ''Cargo'' at the categories section?

    I hope I helped you,
    Have a good day,
    Alex

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    • #3
      Thank you Alex! I appreciate your help.

      Comment


      • #4
        Originally posted by CBPlanephotos View Post
        New here so thanks for any help and your patience so far with photos I've submitted. A reject reason I've gotten is "categories wrong or missing". It looks like the serial number does not show up. I see it in there when I upload. And when I go to manage queued photos and click on correct info I see it in there as well. But when I click on the photo, to bring up the check for dust, histogram, etc. page, the serial number field is blank. Is that what is meant by categories missing?

        This is one example.

        https://www.jetphotos.com/viewqueued_b.php?id=8759859
        Was not rejected for bad info, was rejected for missing categories, in this case indeed 'cargo'.

        Comment


        • #5
          Thanks for the response. I appreciate it.

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