Well here is the email exchange I had with Kodak about the blue dots on my slides. Luckily, I can take them out with Photoshop. But after this being the 3rd time it has happened, I am thinking about going to Provia instead.
Stephen
Hello,
This is Stephen Tornblom from Long Beach, CA. I am a friend of Joe Pries and we have talked before. Ok, I sent 1 batch of 16 rolls of Kodachrome 64 slides to be processed on July 18, Atleast 8 of those rolls have blue dots on them. Then 2 weeks ago I sent a batch of 20 rolls of Kodachrome 64 slides for processing and all 20 rolls have blue dots. My question is what is going on in Quality Control??? Joe Pries, Bill Hough, Mike McLaughlin and myself along with a few other Kodachrome users all have had numerous rolls come back with blue dots. I would like to know why this is happening on your end? I never use to get slides back with this stuff on it and now it seems as common as the "Kodak Scratch". What, if anything, is being done to prevent this from happening in the future? Am I going to get compensated for 28 out of 36 rolls being damaged? There is a lot of stuff that I am not going to be able to re-photograph. I love Kodachrome and would like to keep on using it, but if this is going to continue to happen, then I don't know what I will do. I would appreciate some answers to the questions above. Thank you
Stephen Tornblom
NOW THE RESPONSE FROM KODAK
Dear Mr. Tornblom:
I will tell you what I told Joe:
"I have spent a good deal of time with the processing trouble shooter regarding the anomaly present on your slides. It is basically as Mike's was. We had another example analyzed by Kodak recently and the same conclusion was reached.
"The inconsistent location of the spots in the images rules out condensation on the camera lens when the film is exposed. The pattern does not resemble moisture damage to the film related to storage or handling prior to or immediately following exposure. The spots appear to have been caused when the film was flat (as opposed to wound in the cartridge or a master roll). There are no deposits on the emulsion or base sides of the film and there are no indications of any physical damage to the emulsion or base sides of the film. Our suspicion is that there were tiny water droplets on the surface of the film when it was exposed in the customer's cameras."
We have also checked our equipment thoroughly to be sure that all is in top working order. We have found that it is. Since we cannot definitively assign fault, we cannot offer to replace the film and processing for these orders.
However, I would like to offer you some mailers. What do you think
would be fair for the affected slides?"
Mr. Tornblom, that is the same exact answer I gave Joe. I don't know
what else to tell you.
Stephen
Hello,
This is Stephen Tornblom from Long Beach, CA. I am a friend of Joe Pries and we have talked before. Ok, I sent 1 batch of 16 rolls of Kodachrome 64 slides to be processed on July 18, Atleast 8 of those rolls have blue dots on them. Then 2 weeks ago I sent a batch of 20 rolls of Kodachrome 64 slides for processing and all 20 rolls have blue dots. My question is what is going on in Quality Control??? Joe Pries, Bill Hough, Mike McLaughlin and myself along with a few other Kodachrome users all have had numerous rolls come back with blue dots. I would like to know why this is happening on your end? I never use to get slides back with this stuff on it and now it seems as common as the "Kodak Scratch". What, if anything, is being done to prevent this from happening in the future? Am I going to get compensated for 28 out of 36 rolls being damaged? There is a lot of stuff that I am not going to be able to re-photograph. I love Kodachrome and would like to keep on using it, but if this is going to continue to happen, then I don't know what I will do. I would appreciate some answers to the questions above. Thank you
Stephen Tornblom
NOW THE RESPONSE FROM KODAK
Dear Mr. Tornblom:
I will tell you what I told Joe:
"I have spent a good deal of time with the processing trouble shooter regarding the anomaly present on your slides. It is basically as Mike's was. We had another example analyzed by Kodak recently and the same conclusion was reached.
"The inconsistent location of the spots in the images rules out condensation on the camera lens when the film is exposed. The pattern does not resemble moisture damage to the film related to storage or handling prior to or immediately following exposure. The spots appear to have been caused when the film was flat (as opposed to wound in the cartridge or a master roll). There are no deposits on the emulsion or base sides of the film and there are no indications of any physical damage to the emulsion or base sides of the film. Our suspicion is that there were tiny water droplets on the surface of the film when it was exposed in the customer's cameras."
We have also checked our equipment thoroughly to be sure that all is in top working order. We have found that it is. Since we cannot definitively assign fault, we cannot offer to replace the film and processing for these orders.
However, I would like to offer you some mailers. What do you think
would be fair for the affected slides?"
Mr. Tornblom, that is the same exact answer I gave Joe. I don't know
what else to tell you.
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