Announcement

Collapse
No announcement yet.

Rejected photo doesn't shows up

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Rejected photo doesn't shows up

    in photographers' photo management page. I get an email with rejection, but photo in it is missed and links points to nowhere. It's also missed all data in the email (see below) Photo RejectID: 5703232

    The JetPhotos Screening Team

    REJECTED PHOTOS=1
    RejectID: 5703232 Time in queue: 23 minutes

    Airline
    Aircraft
    Registration
    Rejection Reason(s): - Dark / Underexposed
    - Categories wrong or missing
    - Bad Info: Registration
    Appeal this photo

    Photos accepted 0
    Photos rejected: 1
    TOTAL PHOTOS PROCESSED: 1
    Acceptance Ratio: 0%
    Average time in queue: 23 minutes
    And BTW, EK73786 photos doesn't shows on FR24 because at JP it's used EK-73786 registration and at ADS-B it's transmitted without the dash
    Last edited by Kulverstukas; 2017-02-05, 14:37. Reason: added btw

  • #2
    Hi,

    Thanks for your feedback.

    As stated in the forum topic http://forums.jetphotos.com/showthre...079#post646079
    We are aware of the issue and will try to get it fixed as soon as possible.

    Thanks for your understanding,

    Simon De Rudder
    Simon De Rudder
    JetPhotos Management Team

    Comment


    • #3
      Hi,

      I get the same problem. I get an email with rejection without photo and data.
      The rejection does not appear in list of rejected photos of my photo adminstration page. Photo RejectID: 569488
      See below

      Click image for larger version

Name:	RejectDoc.jpg
Views:	1
Size:	829.1 KB
ID:	1015366

      So can not appeal nor re-edit photo because I do not know which photo!

      Nito

      Nito

      Better be in stone age than in no age

      Comment


      • #4
        The same problem... Not solved yet

        Comment


        • #5
          Originally posted by MAG View Post
          The same problem... Not solved yet
          Try to get screenshots from your queued photos. You can reedit the picture then, and upload it back into the db if the rejection was correctly! You can see the image id which was rejected
          Regards,
          Kelvin Jahae

          Comment


          • #6
            Hi again

            Problem persists. No image, no data, so no chance to re-edit or appeal. Photo nowhere to find or disappeared? Regards: https://www.jetphotos.com/viewreject_b.php?id=5696033.

            Hoping soon a solution!

            Better be in stone age than in no age

            Comment


            • #7
              Hi all,

              We will release a fix for this tomorrow morning. Sorry for any inconvenience that this has caused.

              Comment


              • #8
                Originally posted by laurencefr24 View Post
                Hi all,

                We will release a fix for this tomorrow morning. Sorry for any inconvenience that this has caused.
                And nothing happened

                Comment


                • #9
                  yes it's solved. All rejection since today midday show properly

                  Regards
                  Alex

                  Comment


                  • #10
                    Originally posted by Alex - Spot-This ! View Post
                    yes it's solved. All rejection since today midday show properly

                    Regards
                    Alex
                    Hello Alex, I want to appeal for this one "RejectID: 5696521" but i get this info: "That photo does not exist in reject photos list.". Any help? Thanks

                    Comment


                    • #11
                      Originally posted by Eduardo Paix„o Silva View Post
                      Hello Alex, I want to appeal for this one "RejectID: 5696521" but i get this info: "That photo does not exist in reject photos list.". Any help? Thanks
                      The same result at 19:51 GMT

                      Comment


                      • #12
                        Originally posted by Alex - Spot-This ! View Post
                        yes it's solved. All rejection since today midday show properly

                        Regards
                        Alex
                        For me nothing changed. I have rejection at 15:01 GMT. This rejection is not in the queue, I can not appeal and so on

                        Comment


                        • #13
                          By the way all rejected uploads during this fault are lost and we won't see them in the queue. Yes?

                          Comment


                          • #14
                            Sorry I wasn't that clear - it's solved for all pics uploaded since today 13h

                            Comment


                            • #15
                              Originally posted by Alex - Spot-This ! View Post
                              Sorry I wasn't that clear - it's solved for all pics uploaded since today 13h
                              Same problem again! Rejected photos (as per today?) do not exist in reject photos list. Also: JetPhotos Photo Submission Results Feb/10/17 12:01 of email for rejected photos are blank. Can not re-edit or appeal and so on.

                              Better be in stone age than in no age

                              Comment

                              Working...
                              X