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  • File Error

    Hi Team,

    in the last couple of months the majority of my rejections are "File Errors". I have absolutely no clue what I am doing wrong that these pictures are not received by your servers properly.

    After upload, I am able to add a watermark on the full resolution picture. Also, in both the upload queue and the screening results email there is a thumbnail of the picture displayed correctly, so the server must have received my picture.

    I am quite curious to know what is wrong on my side. I need to reupload these pictures (reuploads of the same files are always screened fine in the second try), I have to wait another ~10 days for screening, I am losing two upload slots for the reject and the reupload...

    Please tell me, is there anything you know that causes this error? Here are two recent examples.

    https://www.jetphotos.com/viewqueued_b.php?id=9062469
    https://www.jetphotos.com/viewqueued_b.php?id=9062477

    Thank you very much in advance

    -Oliver



  • #2
    Hi, what's the file format/structure you are using to save your photos? Are there any strange characters in the file name for example?

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    • #3
      Originally posted by B7772ADL View Post
      Hi, what's the file format/structure you are using to save your photos? Are there any strange characters in the file name for example?
      The file names of the these two examples were:

      2021-04-10 (5).jpg
      2021-04-10 (.jpg

      All of my files are named like this. If the brackets are the culprit all of my other uploads should have the same error.


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      • #4
        I'd try uploading without the brackets and no spaces and see what happens.

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