Hello,
I hope I'm in the right place to ask this question, as I didn't find the website support section of this forum...
Today I had 2 photos rejected for "bad info". The only thing I can see that is wrong with the information I wrote is that the serial number of the airplanes is missing. The thing is, I always check the information before uploading a photo and I'm pretty sure the msn was there when I uploaded them.
I just checked the 5 photos I have left in the queue, and all of them are missing the serial number too! I tried to enter the msn again using the "Correct Info" button, but it doesn't work (when I click on this button, the correct msn is pre-filled, but when I click "submit correction", it still doesn't appear on the photo info).
Can anybody help me with this issue? I won't appeal today's photos because they were also rejected for being too dark, which I understand, but I don't want the five other photos in the queue to be rejected for a website issue over which I have no control...
Thanks in advance,
Simon
I hope I'm in the right place to ask this question, as I didn't find the website support section of this forum...
Today I had 2 photos rejected for "bad info". The only thing I can see that is wrong with the information I wrote is that the serial number of the airplanes is missing. The thing is, I always check the information before uploading a photo and I'm pretty sure the msn was there when I uploaded them.
I just checked the 5 photos I have left in the queue, and all of them are missing the serial number too! I tried to enter the msn again using the "Correct Info" button, but it doesn't work (when I click on this button, the correct msn is pre-filled, but when I click "submit correction", it still doesn't appear on the photo info).
Can anybody help me with this issue? I won't appeal today's photos because they were also rejected for being too dark, which I understand, but I don't want the five other photos in the queue to be rejected for a website issue over which I have no control...
Thanks in advance,
Simon
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