Originally posted by Legend_Airlines
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AC not to help stuck Jetsgo passengers
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Originally posted by A332AC should not take any flack over not doing more... the customers made their choice and walked away from AC/WS/C6 and picked Jetsgo instead...
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Originally posted by GenesseeTheres stories around about them taking money even yesterday/last night.
You think they would be deciding and saying no to bookings? What the hell is up with Leblanc (aka Lyle Lanly Simpsons Monorial guy)?
-Kevin
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ACMan....
Things have been suprizingly smooth at WestJet (here in YWG). We all had mixed emotions (natually). All our flights were sold out (or damn close to it), but all flights were ontime, there were line ups, but we had some extra CSA's come in to work to help out, it was great. Alot of Jetsgo passengers were upset that we couldn't give them an answer about them getting their money back (???). The call center in YYC was ringing off the hook. Usually when you call, if all agents are on the phone, you will be put on hold, but there was only a busy signal! They had managers answering the phones who've never done that before. We had forcasted making an extra $700,000 by the end of the day, but we had made over $3 million before 10am!! NUTS.
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Originally posted by YWG ChickACMan....
Things have been suprizingly smooth at WestJet (here in YWG). We all had mixed emotions (natually). All our flights were sold out (or damn close to it), but all flights were ontime, there were line ups, but we had some extra CSA's come in to work to help out, it was great. Alot of Jetsgo passengers were upset that we couldn't give them an answer about them getting their money back (???). The call center in YYC was ringing off the hook. Usually when you call, if all agents are on the phone, you will be put on hold, but there was only a busy signal! They had managers answering the phones who've never done that before. We had forcasted making an extra $700,000 by the end of the day, but we had made over $3 million before 10am!! NUTS.
thats allot
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