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AC not to help stuck Jetsgo passengers

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  • YWG Chick
    replied
    Originally posted by Da-BoB
    wow... only 3 million?
    thats allot
    by the end of the day it was 9.5 mill

    Leave a comment:


  • Ramp Pilot
    replied
    Originally posted by Da-BoB
    their low costs of a flight (~$0.11 per passenger mile) means a seat cost of about $33 for a 350 mile trip...
    Suprisingly, Air Canada's new CASM is only $0.12. Look out WestJet...

    Leave a comment:


  • ACman
    replied
    Ok (YWG_Chick) heres the scoop at YHZ,

    AC603 which departs for YYZ at 0700h is normaly a 320,
    today
    AC603 is a 762M was full! FULL

    Leave a comment:


  • Da-BoB
    replied
    Originally posted by YWG Chick
    ACMan....
    Things have been suprizingly smooth at WestJet (here in YWG). We all had mixed emotions (natually). All our flights were sold out (or damn close to it), but all flights were ontime, there were line ups, but we had some extra CSA's come in to work to help out, it was great. Alot of Jetsgo passengers were upset that we couldn't give them an answer about them getting their money back (???). The call center in YYC was ringing off the hook. Usually when you call, if all agents are on the phone, you will be put on hold, but there was only a busy signal! They had managers answering the phones who've never done that before. We had forcasted making an extra $700,000 by the end of the day, but we had made over $3 million before 10am!! NUTS.
    wow... only 3 million?
    thats allot

    Leave a comment:


  • YWG Chick
    replied
    ACMan....
    Things have been suprizingly smooth at WestJet (here in YWG). We all had mixed emotions (natually). All our flights were sold out (or damn close to it), but all flights were ontime, there were line ups, but we had some extra CSA's come in to work to help out, it was great. Alot of Jetsgo passengers were upset that we couldn't give them an answer about them getting their money back (???). The call center in YYC was ringing off the hook. Usually when you call, if all agents are on the phone, you will be put on hold, but there was only a busy signal! They had managers answering the phones who've never done that before. We had forcasted making an extra $700,000 by the end of the day, but we had made over $3 million before 10am!! NUTS.

    Leave a comment:


  • andrew_c
    replied

    Leave a comment:


  • Genessee
    replied
    Originally posted by ACman
    You think they would be deciding and saying no to bookings?
    Pretty scummy :|

    Leave a comment:


  • ACman
    replied
    Originally posted by Genessee
    Theres stories around about them taking money even yesterday/last night.


    You think they would be deciding and saying no to bookings? What the hell is up with Leblanc (aka Lyle Lanly Simpsons Monorial guy)?

    Leave a comment:


  • Legend_Airlines
    replied
    Originally posted by ACman
    My father hasnt gone to work, not time for a shift, but I imagine when he gets back there will be a lot of freight to book ect...
    Passengers on Jetsgo who want their luggage back from their departure city

    Leave a comment:


  • ACman
    replied
    So YWG Chick, is it becomming more difficult/hectic now that Jetsgo's gone?

    My father hasnt gone to work, not time for a shift, but I imagine when he gets back there will be a lot of freight to book ect...

    Leave a comment:


  • YWG Chick
    replied
    Originally posted by A332
    AC should not take any flack over not doing more... the customers made their choice and walked away from AC/WS/C6 and picked Jetsgo instead...
    You are %100 correct. I completely agree, and now other airlines are getting slack for that.

    Leave a comment:


  • YWG Chick
    replied
    Originally posted by Legend_Airlines
    Westjet is offering standby fares, and seeing how this is one of the busiest weekends anyways, I wouldn't be surprised at all if most of these "ex-Jetsgo" passengers can't find any open seats

    Unless anybody here wants to admit the load factors on WJ are sucking?
    Standby fares? No, we had a whole bunch of Seat Sales added to our system for alot of the stranded passengers. Of course like any other airline, it is subject to availibility, and unfortunately I guess we can't always please everyone. We were offering a $35 standby fare to help out the JetsGo crew, but we were selling confirmed seats for their ex-passengers.

    Leave a comment:


  • Da-BoB
    replied
    belive it or not westjet is actually making money by selling standby tickets... their low costs of a flight (~$0.11 per passenger mile) means a seat cost of about $33 for a 350 mile trip... the worst they will do is break even on the long distance flights that are discounted

    smart move WJA

    Leave a comment:


  • Genessee
    replied
    When did they book?

    Theres stories around about them taking money even yesterday/last night.

    Leave a comment:


  • ACman
    replied
    My aunt booked a jetgo flight to cuba tomorrow, and my uncle booked one for florida, and If i had of known!

    Leave a comment:

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