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  • AC's reservations system.....SNAFU'd??

    AC127 14:15 16:30 320 0 $ 386 $ 416 $ 571 $ 1260 $ 1290

    shows as seats available in all classes of service for AC 127 Sunday 22 Jan, the flight I am westbound on. I finally figured out the company I am interviewing with booked a "Latitude" fare outbound , thus I sought some confirmation of my seat which was not listed. There appears eactly one seat left in "Hospitality" service cabin (it was hospitable in 1990 with free booze and meals-let's not digress furthur except to say it should be called "Cheapie Seats" in 2006). Why is AC still selling tickets on line at 1630 hrs for all classes of service when the flight is clearly booked solid?(as per the seat chart on travelocity, which I believe to be accurate given the seat I chose diappeared off the chart leaving one available, 25B). Last night they were only offering full fare Y and J seats for sale. Bear in mind any Tango tickets likely have not been assigned seats and there must be a few of those on board. ptbodale you seem to be in the know! Is there going to be mayhem at the counter Sunday, or maybe they have a spare A321 available??

  • #2
    Originally posted by a78jumper
    AC127 14:15 16:30 320 0 $ 386 $ 416 $ 571 $ 1260 $ 1290

    shows as seats available in all classes of service for AC 127 Sunday 22 Jan, the flight I am westbound on. I finally figured out the company I am interviewing with booked a "Latitude" fare outbound , thus I sought some confirmation of my seat which was not listed. There appears eactly one seat left in "Hospitality" service cabin (it was hospitable in 1990 with free booze and meals-let's not digress furthur except to say it should be called "Cheapie Seats" in 2005). Why is AC still selling tickets on line at 1630 hrs for all classes of service when the flight is clearly booked solid?(as per the seat chart on travelocity, which I believe to be accurate given the seat I chose diappeared off the chart leaving one available, 25B) Bear in mind any Tango tickets likely have not been assigned seats and there must be a few of those on board. 'Dale you seem to be in the know! Is there going to be mayhem at the counter Sunday, or maybe they have a spare A321 available??
    Over sale, so if theres no shows, then the plane will be full no matter what
    -Kevin

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    • #3
      Yes, but why do they keep offering seats on line at their site, and with travelocity.ca for that flight? There are other options available that still have seats, and I think most people would rather be told the truth than be sold a bill of goods that does not exist. Bring back the 767 on this route!!! Furthur those plain jane Tango customers without elite status that are not able to reserve a seat until they get to the airport are going to be more than a little pissed, especially if they bought their tickets months ago. Bad move AC removing seat confirmations from your lowest fares.

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      • #4
        Yeah its a big kcik in the pants at times. So do you have a confermed seat?
        -Kevin

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        • #5
          Yes I confirmed it over the phone as I could not access the reservation online given it was booked by someone else. Not quite sure why I did not have a seat assigned to begin with as it was a Latitude fare and they did assign the YEG-YMM leg a seat.

          Comment


          • #6
            Originally posted by a78jumper
            Yes I confirmed it over the phone as I could not access the reservation online given it was booked by someone else. Not quite sure why I did not have a seat assigned to begin with as it was a Latitude fare and they did assign the YEG-YMM leg a seat.
            They will probibly just give you your ticket and thats where your sitting. Sad, but thats sounds like whats going to happen.
            -Kevin

            Comment


            • #7
              Originally posted by a78jumper
              Yes, but why do they keep offering seats on line at their site, and with travelocity.ca for that flight? There are other options available that still have seats, and I think most people would rather be told the truth than be sold a bill of goods that does not exist. Bring back the 767 on this route!!! Furthur those plain jane Tango customers without elite status that are not able to reserve a seat until they get to the airport are going to be more than a little pissed, especially if they bought their tickets months ago. Bad move AC removing seat confirmations from your lowest fares.
              Go try out WestJet, they never overbook And there is only 1 class to worry about .

              Comment


              • #8
                Yeah, but their prices were $400 more than AC's on the dates I have to travel. One class yes, but a wide variety of ticket prices/fares for the same Y seats on any given aircraft. I would have welcomed a 737 NG all the way instead of some Dash 8 POS on the YEG-YMM leg. But I am not dictating the day, or paying the bill thus.....

                Originally posted by ACman
                They will probibly just give you your ticket and thats where your sitting. Sad, but thats sounds like whats going to happen.
                No I have a confirmed window seat as per the telecon I had with them an hour ago.

                Comment


                • #9
                  Originally posted by a78jumper
                  Yeah, but their prices were $400 more than AC's on the dates I have to travel. One class yes, but a wide variety of ticket prices/fares for the same Y seats on any given aircraft. I would have welcomed a 737 NG all the way instead of some Dash 8 POS on the YEG-YMM leg. But I am not dictating the day, or paying the bill thus.....
                  Also not to mention WS's "live" TV isnt so live, its usually none functioning. As in, not working.
                  -Kevin

                  Comment


                  • #10
                    Originally posted by a78jumper
                    Yeah, but their prices were $400 more than AC's on the dates I have to travel. One class yes, but a wide variety of ticket prices/fares for the same Y seats on any given aircraft. I would have welcomed a 737 NG all the way instead of some Dash 8 POS on the YEG-YMM leg. But I am not dictating the day, or paying the bill thus.....



                    No I have a confirmed window seat as per the telecon I had with them an hour ago.
                    I quote:

                    WESTJET:
                    Regular Fare $177.00 CAD
                    Sun, 22 Jan 06Flight WS 657
                    07:15 Depart Toronto, ON (YYZ)
                    09:32 Arrive Edmonton, AB (YEG)

                    Airfare per / Guest $ 177.00 CAD
                    Taxes, Fees and Surcharges / Guest (details) $ 58.05 CAD
                    Subtotal / Guest $ 235.05 CAD
                    Multiplied by 1 Guest $ 235.05 CAD

                    AIR CANADA:
                    AC131

                    Toronto (YYZ)
                    Edmonton (YEG)

                    Passenger Type Adult
                    Flight 1 - Departing airfare (Tango) 177.00
                    Navcan and Surcharges 23.00
                    Taxes, Fees and Charges
                    Canada Airport Improvement Fee 15.00
                    Canada Security Charge 4.67
                    Canada Goods and Services Tax (GST/HST #10009-2287) 15.38
                    Number Of Passengers 1
                    Total 235.05
                    Grand Total - Canadian Dollars $ 235.05
                    I dont see any difference at all .

                    Originally posted by ACman
                    Also not to mention WS's "live" TV isnt so live, its usually none functioning. As in, not working.
                    Sure beats no IFE at all .

                    Out of the 7 flights I did with Westjet last weekend, NONE were late and all IFE worked just fine .

                    Comment


                    • #11
                      Originally posted by andrew_c
                      I quote:



                      I dont see any difference at all .



                      Sure beats no IFE at all .

                      Out of the 7 flights I did with Westjet last weekend, NONE were late and all IFE worked just fine .
                      Who cares, he booked for AC, its 2 days away. now almost 1. Kinda hard to get a cheap ticket now.

                      Uhh and AC has IFE, and in a few months, all A/C except the reigonals will have Personal IFE.
                      -Kevin

                      Comment


                      • #12
                        At the time the ticket was booked, WJ was far more expensive. They obviously released some cheaper seats to try to fill their aircraft. Second I am going to YMM and not Edmonton, and the second leg is where the seat cost increases huge with WJ. Third, I am not available to leave Pearson at 0715, nor is my accomodation available until late afternoon. As of now, there are no seats available for selection, at least on line, yet they still are offered for sale.

                        Comment


                        • #13
                          Hi,
                          Sorry but I've been on day's off.

                          AC127-22Jan presently (19:05-21Jan) has 10J and is -4Y seats. Flt is oversold by 4Y. No show is 9%.


                          A78jumper send me a PM with your name. I'm on shift at 06:00-22.

                          Dale

                          Comment


                          • #14
                            Done....I guess you guys know more about no shows than I do! It just makes it difficult to reserve a seat at times, and as past experience proves, even having a confirmed seat does not mean you will get on the plane! I just think it is a little nasty to keep selling tickets on a plane to people that might be more inclined to book an earlier or later flight with more available seats if they had the straight goods presented to them, particularily someone who must travel on a given day.

                            Comment


                            • #15
                              Originally posted by ACman
                              Also not to mention WS's "live" TV isnt so live, its usually none functioning. As in, not working.
                              Where did you find this out?

                              i've never had a wja flight with it not working...

                              Da-BoB

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