AC's reservations system.....SNAFU'd??

[matth]

Where did you find this out?

i've never had a wja flight with it not working...

Da-BoB

My dads a Transport Canada Inspector, so Kevin came out one day with him and I. The "live TV" was MEL'd on the WJ planes he boarded - they explained it was like that on many flights.

[ACman]

I explained it in my PM.

[Da-BoB]

Also not to mention WS's "live" TV isnt so live, its usually none functioning. As in, not working.

Where did you find this out?

i've never had a wja flight with it not working...

Da-BoB

[a78jumper]

Done....I guess you guys know more about no shows than I do! It just makes it difficult to reserve a seat at times, and as past experience proves, even having a confirmed seat does not mean you will get on the plane! I just think it is a little nasty to keep selling tickets on a plane to people that might be more inclined to book an earlier or later flight with more available seats if they had the straight goods presented to them, particularily someone who must travel on a given day.

[ptbodale]

Hi,
Sorry but I've been on day's off.

AC127-22Jan presently (19:05-21Jan) has 10J and is -4Y seats. Flt is oversold by 4Y. No show is 9%.


A78jumper send me a PM with your name. I'm on shift at 06:00-22.

Dale

[a78jumper]

At the time the ticket was booked, WJ was far more expensive. They obviously released some cheaper seats to try to fill their aircraft. Second I am going to YMM and not Edmonton, and the second leg is where the seat cost increases huge with WJ. Third, I am not available to leave Pearson at 0715, nor is my accomodation available until late afternoon. As of now, there are no seats available for selection, at least on line, yet they still are offered for sale.

[ACman]

I quote:



I dont see any difference at all .



Sure beats no IFE at all .

Out of the 7 flights I did with Westjet last weekend, NONE were late and all IFE worked just fine .

Who cares, he booked for AC, its 2 days away. now almost 1. Kinda hard to get a cheap ticket now.

Uhh and AC has IFE, and in a few months, all A/C except the reigonals will have Personal IFE.

[andrew_c]

Yeah, but their prices were $400 more than AC's on the dates I have to travel. One class yes, but a wide variety of ticket prices/fares for the same Y seats on any given aircraft. I would have welcomed a 737 NG all the way instead of some Dash 8 POS on the YEG-YMM leg. But I am not dictating the day, or paying the bill thus.....



No I have a confirmed window seat as per the telecon I had with them an hour ago.

I quote:

WESTJET:
Regular Fare $177.00 CAD
Sun, 22 Jan 06Flight WS 657
07:15 Depart Toronto, ON (YYZ)
09:32 Arrive Edmonton, AB (YEG)

Airfare per / Guest $ 177.00 CAD
Taxes, Fees and Surcharges / Guest (details) $ 58.05 CAD
Subtotal / Guest $ 235.05 CAD
Multiplied by 1 Guest $ 235.05 CAD

AIR CANADA:
AC131

Toronto (YYZ)
Edmonton (YEG)

Passenger Type Adult
Flight 1 - Departing airfare (Tango) 177.00
Navcan and Surcharges 23.00
Taxes, Fees and Charges
Canada Airport Improvement Fee 15.00
Canada Security Charge 4.67
Canada Goods and Services Tax (GST/HST #10009-2287) 15.38
Number Of Passengers 1
Total 235.05
Grand Total - Canadian Dollars $ 235.05

I dont see any difference at all .

Also not to mention WS's "live" TV isnt so live, its usually none functioning. As in, not working.

Sure beats no IFE at all .

Out of the 7 flights I did with Westjet last weekend, NONE were late and all IFE worked just fine .

[ACman]

Yeah, but their prices were $400 more than AC's on the dates I have to travel. One class yes, but a wide variety of ticket prices/fares for the same Y seats on any given aircraft. I would have welcomed a 737 NG all the way instead of some Dash 8 POS on the YEG-YMM leg. But I am not dictating the day, or paying the bill thus.....

Also not to mention WS's "live" TV isnt so live, its usually none functioning. As in, not working.

[a78jumper]

Yeah, but their prices were $400 more than AC's on the dates I have to travel. One class yes, but a wide variety of ticket prices/fares for the same Y seats on any given aircraft. I would have welcomed a 737 NG all the way instead of some Dash 8 POS on the YEG-YMM leg. But I am not dictating the day, or paying the bill thus.....

They will probibly just give you your ticket and thats where your sitting. Sad, but thats sounds like whats going to happen.

No I have a confirmed window seat as per the telecon I had with them an hour ago.

[andrew_c]

Yes, but why do they keep offering seats on line at their site, and with travelocity.ca for that flight? There are other options available that still have seats, and I think most people would rather be told the truth than be sold a bill of goods that does not exist. Bring back the 767 on this route!!! Furthur those plain jane Tango customers without elite status that are not able to reserve a seat until they get to the airport are going to be more than a little pissed, especially if they bought their tickets months ago. Bad move AC removing seat confirmations from your lowest fares.

Go try out WestJet, they never overbook And there is only 1 class to worry about .

[ACman]

Yes I confirmed it over the phone as I could not access the reservation online given it was booked by someone else. Not quite sure why I did not have a seat assigned to begin with as it was a Latitude fare and they did assign the YEG-YMM leg a seat.

They will probibly just give you your ticket and thats where your sitting. Sad, but thats sounds like whats going to happen.

[a78jumper]

Yes I confirmed it over the phone as I could not access the reservation online given it was booked by someone else. Not quite sure why I did not have a seat assigned to begin with as it was a Latitude fare and they did assign the YEG-YMM leg a seat.

[ACman]

Yeah its a big kcik in the pants at times. So do you have a confermed seat?

[a78jumper]

Yes, but why do they keep offering seats on line at their site, and with travelocity.ca for that flight? There are other options available that still have seats, and I think most people would rather be told the truth than be sold a bill of goods that does not exist. Bring back the 767 on this route!!! Furthur those plain jane Tango customers without elite status that are not able to reserve a seat until they get to the airport are going to be more than a little pissed, especially if they bought their tickets months ago. Bad move AC removing seat confirmations from your lowest fares.