Originally posted by 3WE
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The passengers on this flight were still sitting in Goose Bay 24 hours after landing there. Then, instead of being carried onward on a suitable replacement aircraft, they were simply returned to their starting point.
What I see here is an airline (an industry) running at maximum capacity (maximum profits with very little margin for contingency) operating on a wing and a prayer. I see the predictable results of a monopoly, where there is no penalty for disregarding your customers.
If there isn't a regulation covering this, there ought to be. Just like the one limiting how long an aircraft can sit on the tarmac after boarding. That regulation was (finally) created out of respect for human dignity at the expense of industry. It's called social evolution.
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