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USA3000 PHL-PIE: There were the best of times, then the worst of times (56K Warning)

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  • USA3000 PHL-PIE: There were the best of times, then the worst of times (56K Warning)

    4/18/05

    The trip started out with myself flying on Southwest from PVD-PHL, nice leg room for tall 6'4 goofy people like myself. Flight attendents were kind of arrogant in telling people to hurry and take their seats. Other than that it was fine.



    Now comes the other part...

    USA3000. I arrived in PHL at around 11am, to have a nice long layover and catch my 405pm flight to St. Pete. There was no one at the ticket counter's untill 2pm -- ok... No biggy, I'll just lug my suitcase around for miles back and forth trying to get some pic's.

    Finally checkin - The agents seemed very clueless as to what they were doing, and finally I received my boarding pass, a peice of paper that I could create in Photoshop .



    Finally in the A terminal, A6 was reading Ft Meyers and A8 was reading St. Petersburg, they had it switched around and the agent didnt change it till about 30min prior, even though he told everyone it was wrong. All the ground op's is outsourced, along with boarding. We boarded 1hr and 10min early, why I dont know....but I was lucky enough to fly on a "rare bird"....

    G-BXKC The Ex Thomas Cook A320.

    Interior:

    Flight Attendents were very nice . Oh, and an inflight snack/meal..

    The inflight entertainment was horrible, the headphone jacks didnt really fit in the seat, and I only got sound in my left ear peice. Irratating. The guy infront of me insisted on putting his seat back as far as it could go, plus more... gouging into my knees. Very uncomfortable. Approach was neat as we passed over a golf course on short final to 35R, a nice smooth visual approach to sunny St. Pete.


    We had the option of deplaning via airstairs in the back, or in the front. I chose the front to get a cockpit shot which didnt really turn out good because of the sun glare. They were very cautious about pictures...I asked the F/A if I could speak with the captain to get a picture, and she jumped infront of the door and said NO! I have to speak with the captain first! (Amazing how paranoid people are....) I go upfront and take a couple pics, then I was told if I took pics of the exterior, I would have my camera confiscated by the Pinellas County Sheriff Dept.

    Ok...the dream comes true, deplaning on air stairs, warn 75 degrees at sunset with the palms swaying, how nice . Now the Huge International Airport...


    4/21/05 - The Ride Back...

    I arrive at the airport at 400pm for an "early checkin" - then I was going to leave and get some grub before my 740pm flight. I didnt have my bags on me, do'h... left them at my friends house. I asked if I could change my seat, and he told me to come back, and they will do it. I specifically wanted an emergency exit row. I came back, and when I asked to change my seats to an exit row, the remark I got was "What, do you think your special because your tall and you need an exit row"....and joking around I said "Yep!" Well she says to her coworker "If you want to change his seat, you can, Im not....go get Lou, and see if he'll do it..." What kind of BS is that, I was told they do everything by paper, nothing electronically. After 10min of bickering, I got it changed.

    Finally...740 comes along, plane just arrives, the status was delayed and set for 800pm. No gate agents in the area, lots of irratated passengers, no service. Here comes 815, and Im wondering if this flight is even going to leave, still no agents near the counter. They do a speedy board and didnt tell us why we were delayed. Thanks a lot USA3000. Managed to snap an "illegal" pic on the air stairs (waiste level, quick snap).



    Another thing I was intrested about, was the fact that the cockpit door is opened inflight to give the pilots their meals. They block the aisle off with the service cart's and then phone the cockpit, then it opens. I took a couple pics of it while open, but for some reason my camera comes up with an error while trying to upload those...

    This time the IFE actually worked, crystal clear jazz while sippin on my drink and eatting my grub watching the sun set.

    Overall, USA3000 Isnt the best of airlines and I might give them a whirl again, but you get what you pay for.

    Pro's: IFE, Food, Kickass little airports like PIE.

    Con's: No "service" half the time, uninformitave employees, and bad pitch.

    Then for the PHL-Home... I took the SEPTA for $5.50 to Central Philly on the Subway, then caught an overnight train Acela Regional to RI. Now I just walked in the door from the train, and decided to write a report cuz I cant sleep. Hope you enjoyed .
    Ryan Davis
    Admin, FlyerGuide.Net
    www.flyerguide.net

  • #2
    You sure bet, good report, informative and involving an uncommon airline, thanks again Ryan for sharing this experience.
    Alain
    Thanks for visiting
    *Avimage's Monthly Slide list *
    *JetPhotos*
    Airliners*Pbase.com

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    • #3
      I asked the F/A if I could speak with the captain to get a picture, and she jumped infront of the door and said NO! I have to speak with the captain first! (Amazing how paranoid people are....) I go upfront and take a couple pics, then I was told if I took pics of the exterior, I would have my camera confiscated by the Pinellas County Sheriff Dept.
      Thats why I don't even ask to go up front anymore. Everyone is even more paranoid than before it seems. But the part about confiscating the camera if you took pics of the outside is BS. Photography isn't illegal, and the sheriff would really have no true right to take your camera. Seems like everything is hitting a new low nowadays.... :/

      Good report though.

      Comment


      • #5
        Great Report, Great Pics, and Great F/A's
        - The baby will be back -

        Comment


        • #6
          Hey I used to work -BXKC when it was leased to Ryan Int'l for Apple vacations.. That one and -BXKA.... I liked -BXKC better, it was kept in better shape.. Glad you got to ride on her!

          Good report too..

          I might add that USA3000 is one of the worst run piece of shit airlines out there now.. Second to America West..

          Chris

          Comment


          • #7
            Good report, good pics.
            Thanks,
            Michael

            Comment


            • #8
              I took a couple pics of it while open, but for some reason my camera comes up with an error while trying to upload those...
              Big brother is watching

              Nice report.
              "The Director also sets the record straight on what would happen if oxygen masks were to drop from the ceiling: The passengers freak out with abandon, instead of continuing to chat amiably, as though lunch were being served, like they do on those in-flight safety videos."

              -- The LA Times, in a review of 'Flightplan'

              Comment


              • #9
                nice report
                Airlines: XT,KL,SN,ACA,DL,AF,TV,SN,OS,LX,WA,NW,FI,US,AW,CO,OH,OO,9W,AA,AE,FL,B6

                Aircraft:AT4,B763,B734,A321,B743,FRJ,B763ER,B772,A343,B733,F70,MD80,AR8,A319,CRJ,F50,D10,D95,A333,B752,B762,ERD,B764,CR9,B77W,AB6,ATR,B717,E190

                Airports: ANR,AMS,ATL,BRU,ATH,JFK,LGA,GSP,CDG,FCO,EWR,FAO,VIE,ZRH,MEM,DTW,KEF,PHL,CLT,IAH,MIA,JAX

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                • #10
                  Great Report, doesn't look like i'd want to fly USA3000, sounds like the service is really bad. I'd be really pissed if they threatend to take my camera for taking pictures of the plane.
                  sigpic
                  http://www.jetphotos.net/showphotos.php?userid=170

                  Comment


                  • #11
                    Originally posted by ExpressJet145
                    Finally checkin - The agents seemed very clueless as to what they were doing, and finally I received my boarding pass, a peice of paper that I could create in Photoshop .

                    Its a good way to save $$$$ most of the Carib airlines also hand print your boarding passes.

                    Not at all strange.


                    Good report also.

                    Comment


                    • #12
                      Very good report. Nice shot coming in over the glof course with the plane's shadow on the ground.

                      Dick
                      http://dickh.zenfolio.com

                      Comment


                      • #13
                        Thanks for all the compliments . I appreciate it.
                        Ryan Davis
                        Admin, FlyerGuide.Net
                        www.flyerguide.net

                        Comment


                        • #14
                          Originally posted by Crunk415balla
                          Great Report, doesn't look like i'd want to fly USA3000, sounds like the service is really bad. I'd be really pissed if they threatend to take my camera for taking pictures of the plane.

                          At least I would have told them that the FAA has nothing against(unless it's a picture of the security checkpoint, or a secure area of the airport) this and if you want to complain to anyone about this talk to the FAA, they make the regulations, surrender if asked, suspend or revoke any license you may have or the company may have, or even the aircraft certification papers if the need comes up. They don't have anything against this and the airline shouldn't either, mabye you'll hear about them getting their license pulled tomorrow-or someday, you'll never know.

                          Good report and great photos, I didn't know they had still did that with boarding passes.

                          Comment


                          • #15
                            In a nutshell, they give you no attention and no one on one service... its just wham bam thanks for flying us, whatever... get on and we got you to your destination, what more can you ask for.

                            If you want "service" fly a real airline where you feel somewhat cared about.
                            Ryan Davis
                            Admin, FlyerGuide.Net
                            www.flyerguide.net

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