JetBlue A320 (reg.# unknown), Dec. 11th 2006, PBI-JFK.
Got the the check-in counters 2 1/2 hours prior to departure and was able to check in for my flight via the staff at the check in counters. There were two agents, one quite pleasant that began helping me and the other (that took over for he first) was the most rediculuously rude person ever. The latter refused to look at me, instead addressing all of her comments/questions through the first who then spoke to me. She tapped her fingers as she waited for me to load my bag onto the scale and then said "umm - the bag is overweight - that is an overage charge," to which I replied - "umm - your shoe is still on it...". She quickly tagged the bag, placed the "fragile" sticked on it and then threw it onto the conveyer belt.
I was soo pissed, but as I was about to walk away I looked at my seat assignement and was like 21 E. I walked right back to the first lady and was like "I chose my seats at home, and I specifically chose 5A. Why did she change my seat? Can you please change it back?" After 10 minutes of tapping away at the keeyboard she was like "I am soo sorry sir, it looks like she made a mistake. And I have to appologize because seat 5A is no longer available." I demanded an Emerbgency Exit row seat and was finally given 11A.
When I got to the gate, the weather was HORRIBLE!!! Next to my gate there were a couple of U.S. Airways flights that were simply ground halted due to the weather. Suddenly the announcement came that the U.S. Airways flight (which was scheduled PBI-Washington D.C.-Hartford) was cancelling the middle leg and that the aircraft would only be heading to Hartford. People were soooooooo pissed. Anyway, a one hour delay had most of us worried, but then we began boarding. After boarding, after pushback, we were advised that we were delayed again. Another hour later and we were still waiting, not even allowed to return to the gate. The F/A's were trying to calm the passengers except for the F/A assigned to my section (a.k.a. ICE QUEEN!!!). She was just intolerably rude! She cam over and asked us "Do you need anyhting to drink right now?". I replied, "Can I get a glass of rain water?". The other passengers started laughing, and she left - obvioulsy not amused. We made our way to the runway and the captian came over the intercom to say "Ladies and Gentlemen, we are delayed once more, but we are going to be leaving soon." About 15 minutes later, the flight attendants got their call to prepare for takeoff and we rocketed out towards the atlantic. It was perhaps some of the worst turbulence that I have ever encoutnered. The A320 rocketed and rocked as if it were a toy at the will of a child. It lasted 12 minutes. The lady next to me could not grip her poor husband's hand any tighter. She even screamed twice. It was horrible. Once we got to the cruising altutiude, it was soo bright. Dark, thick clouds below us and the full sun above us. The inflight service was great, expect for Ice Queen who refused to get me a bottle of water. To get my drink, I had to walk to the galley and ask a flight attendant myself. Oh, BTW, my IFE screen was not working. So all that I could do was listen to the radio. Ice Queen passed out the snacks and then was like "What would you like?" I didn't reply b/c I was fixing my bag at my feet. She waited no more than 1.5 seconds and left. She never even gave the passengers next to me their snacks.
Our approach into JFK was beautiful. Got off of the aircraft to see that half of the connecting passengers were screwed. Back in PBI, the passengers were told by fligh crew that they delay would not seriously affect their flight plans and that they would be confirmed on other flights for the same day. The couple sitting next to me were scheduled to continue onto the West-Coast but could not be confirmed seats, or even on the same flight.
I went downstairs and noticed my bag. Opened it and there was the my diploma, in it's case - completely smashed. I took the glass out of it and as I closed the bag laughed at the "Fragile" sticker. What a freakign waste of time!
Got the the check-in counters 2 1/2 hours prior to departure and was able to check in for my flight via the staff at the check in counters. There were two agents, one quite pleasant that began helping me and the other (that took over for he first) was the most rediculuously rude person ever. The latter refused to look at me, instead addressing all of her comments/questions through the first who then spoke to me. She tapped her fingers as she waited for me to load my bag onto the scale and then said "umm - the bag is overweight - that is an overage charge," to which I replied - "umm - your shoe is still on it...". She quickly tagged the bag, placed the "fragile" sticked on it and then threw it onto the conveyer belt.
I was soo pissed, but as I was about to walk away I looked at my seat assignement and was like 21 E. I walked right back to the first lady and was like "I chose my seats at home, and I specifically chose 5A. Why did she change my seat? Can you please change it back?" After 10 minutes of tapping away at the keeyboard she was like "I am soo sorry sir, it looks like she made a mistake. And I have to appologize because seat 5A is no longer available." I demanded an Emerbgency Exit row seat and was finally given 11A.
When I got to the gate, the weather was HORRIBLE!!! Next to my gate there were a couple of U.S. Airways flights that were simply ground halted due to the weather. Suddenly the announcement came that the U.S. Airways flight (which was scheduled PBI-Washington D.C.-Hartford) was cancelling the middle leg and that the aircraft would only be heading to Hartford. People were soooooooo pissed. Anyway, a one hour delay had most of us worried, but then we began boarding. After boarding, after pushback, we were advised that we were delayed again. Another hour later and we were still waiting, not even allowed to return to the gate. The F/A's were trying to calm the passengers except for the F/A assigned to my section (a.k.a. ICE QUEEN!!!). She was just intolerably rude! She cam over and asked us "Do you need anyhting to drink right now?". I replied, "Can I get a glass of rain water?". The other passengers started laughing, and she left - obvioulsy not amused. We made our way to the runway and the captian came over the intercom to say "Ladies and Gentlemen, we are delayed once more, but we are going to be leaving soon." About 15 minutes later, the flight attendants got their call to prepare for takeoff and we rocketed out towards the atlantic. It was perhaps some of the worst turbulence that I have ever encoutnered. The A320 rocketed and rocked as if it were a toy at the will of a child. It lasted 12 minutes. The lady next to me could not grip her poor husband's hand any tighter. She even screamed twice. It was horrible. Once we got to the cruising altutiude, it was soo bright. Dark, thick clouds below us and the full sun above us. The inflight service was great, expect for Ice Queen who refused to get me a bottle of water. To get my drink, I had to walk to the galley and ask a flight attendant myself. Oh, BTW, my IFE screen was not working. So all that I could do was listen to the radio. Ice Queen passed out the snacks and then was like "What would you like?" I didn't reply b/c I was fixing my bag at my feet. She waited no more than 1.5 seconds and left. She never even gave the passengers next to me their snacks.
Our approach into JFK was beautiful. Got off of the aircraft to see that half of the connecting passengers were screwed. Back in PBI, the passengers were told by fligh crew that they delay would not seriously affect their flight plans and that they would be confirmed on other flights for the same day. The couple sitting next to me were scheduled to continue onto the West-Coast but could not be confirmed seats, or even on the same flight.
I went downstairs and noticed my bag. Opened it and there was the my diploma, in it's case - completely smashed. I took the glass out of it and as I closed the bag laughed at the "Fragile" sticker. What a freakign waste of time!
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