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  • Contact mail no longer working?

    Hello,
    Since 20 years of JetPhotos contribution I have received several mails addressed through the "contact" link below the pictures for requesting reuse of the pictures in various site, documents, etc ..
    And now, since about a year or so, the mails I receive are no longer accompanied by the email address of the people who asks. The first time I thought the sender has forgotten to write his own address, but I received at least two other mails with the same missing info. It should be good to check this functionality as its malfunction may lead to copyright infringement.
    Thanks a lot,
    Eric

  • #2
    Hello,

    working fine here.
    If using gmail - try this:

    1. Klick on the drop down marked in the red box in your mailbox:
    Click image for larger version

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    2. A window should pop up where you can find the mail of the original sender to answer back.
    Click image for larger version

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    Last edited by Julian S.; 2024-08-19, 19:29.
    Best Regards from Germany,
    Julian S.​

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    • #3
      Thank you very much! The reply address did not appear in the simple mail view. I had to enter the complete view. Thanks again for your kind help.
      Eric

      Comment


      • #4
        Originally posted by KampfHase
        I am not receiving these mails for over a year now, have written this many times here in the forum. I only receive screening mails. No contacts mails, no corrections, no appeal results, no notifications. If please some admin can activate them for me again.

        TIA
        Forwarded, should be fixed in a while.
        Last edited by Julian S.; 2024-08-21, 07:20.
        Best Regards from Germany,
        Julian S.​

        Comment


        • #5
          Originally posted by verplanken View Post
          Thank you very much! The reply address did not appear in the simple mail view. I had to enter the complete view. Thanks again for your kind help.
          Eric
          Sure, no problem.
          That’s why we have the forums

          Have a nice day all!
          Best Regards from Germany,
          Julian S.​

          Comment


          • #6
            Originally posted by Julian S. View Post

            Forwarded, should be fixed in a while.
            Thanks Julian.

            Since a lot of people are affected by these kind of issues, it would be nice to implement such feature in the users members sections, so we can choose ourselves which mails to receive. Not a programmer though.
            Oliver Richter

            Comment


            • #7
              Originally posted by AleksaV


              Hello,
              I have the same problem. I'm not receiving e-mails for appeal results, or contact mails. I only receive screening results. I sent a direct contact e-mail to account administration but didn't receive any reply. Everything is still the same.


              Best regards,
              Aleksa
              Forwarded as well.
              Last edited by Julian S.; 2024-08-21, 07:20.
              Best Regards from Germany,
              Julian S.​

              Comment


              • #8
                Originally posted by KampfHase View Post

                Thanks Julian.

                Since a lot of people are affected by these kind of issues, it would be nice to implement such feature in the users members sections, so we can choose ourselves which mails to receive. Not a programmer though.
                I also forwarded this. Not a programmer either, but let's see.
                Input and ideas are always welcome even if not every idea can be implemented.

                Best Regards from Germany,
                Julian S.​

                Comment


                • #9
                  Originally posted by Matthias Klassen

                  Hi! I have the exact same issue as well. Thanks for the help!
                  Forwarded.

                  For your own safety regarding your personal mail addresses I deleted the posts and close the thread.

                  please contact [email protected] for related questions.

                  Thank you!
                  Best Regards from Germany,
                  Julian S.​

                  Comment

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