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  • Pre Friday Funny

    Seen this one before, but worth the revisit - yes, we also have to field P.E.B.K.A.C. calls.

    There's always one. This has got to be one of the funniest things in a long time. I think this guy should have been promoted, not fired This is a true story from the Word Perfect Helpline, which was transcribed from a recording monitoring the customer care department. Needless to say the Help Desk employee was fired; however, he/she is currently suing the Word Perfect organization for "Termination without Cause".

    Actual dialogue of a former WordPerfect Customer Support employee. (Now I know why they record these conversations!):

    Operator: "Ridge Hall, computer assistance; may I help you?"
    Caller: "Yes, well, I'm having trouble with WordPerfect."
    Operator: "What sort of trouble??"
    Caller: "Well, I was just typing along, and all of a sudden the words went away."
    Operator: "Went away?"
    Caller: "They disappeared."
    Operator: "Hmm So what does your screen look like now?"
    Caller: "Nothing."
    Operator: "Nothing??"
    Caller: "It's blank; it won't accept anything when I type."
    Operator: "Are you still in WordPerfect, or did you get out??"
    Caller: "How do I tell?"
    Operator: "Can you see the C: prompt on the screen??"
    Caller: "What's a sea-prompt?"
    Operator: "Never mind, can you move your cursor around the screen?"
    Caller: "There isn't any cursor: I told you, it won't accept anything I type."
    Operator: "Does your monitor have a power indicator??"
    Caller: "What's a monitor?"
    Operator: "It's the thing with the screen on it that looks like a TV. Does it have a little light
    that tells you when it's on??"
    Caller: "I don't know."
    Operator: "Well, then look on the back of the monitor and find where the power cord goes
    into it. Can you see that??"
    Caller: "Yes, I think so."
    Operator: "Great. Follow the cord to the plug, and tell me if it's plugged into the wall.

    Caller: "Yes, it is."
    Operator: "When you were behind the monitor, did you notice that there were two cables
    plugged into the back of it, not just one??"
    Caller: "No."
    Operator: "Well, there are. I need you to look back there again and find the other cable."
    Caller: "Okay, here it is."
    Operator: "Follow it for me, and tell me if it's plugged securely into the back of your
    computer."
    Caller: "I can't reach."
    Operator: "Uh huh. Well, can you see if it is??"
    Caller: "No."
    Operator: "Even if you maybe put your knee on something and lean way over??"
    Caller: "Oh, it's not because I don't have the right angle - it's because it's dark."
    Operator: "Dark??"
    Caller: "Yes - the office light is off, and the only light I have is coming in from the window.

    Operator: "Well, turn on the office light then."
    Caller: "I can't."
    Operator: "No? Why not??"
    Caller: "Because there's a power failure."
    Operator: "A power......... A power failure? Aha, Okay, we've got it licked now. Do you still
    have the boxes and manuals and packing stuff your computer came in??"
    Caller: "Well, yes, I keep them in the closet."
    Operator: "Good. Go get them, and unplug your system and pack it up just like it was when
    you got it. Then take it back to the store you bought it from."
    Caller: "Really? Is it that bad?"
    Operator: "Yes, I'm afraid it is."
    Caller: "Well, all right then, I suppose. What do I tell them??"
    Operator: "Tell them you're too f*%king stupid to own a computer!!!!!"


    PEBKAC - Problem Exists Between Keyboard And Chair
    RobB


  • #2
    Rob.....

    Very funny.

    The sad thing is........



    I know someone like that !
    If it 'ain't broken........ Don't try to mend it !

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    • #3
      Originally posted by brianw999
      Rob.....

      Very funny.

      The sad thing is........



      I know someone like that !
      ME TOO!
      Don
      Standard practice for managers around the world:
      Ready - Fire - Aim! DAMN! Missed again!

      Comment


      • #4
        ROFL....


        I could almost see where this was going, I had wondered either power failure or his comp went out or something hahaha.

        Good story and a good laugh!

        Alex
        Stop Searching. Start Traveling. southwest.com

        Comment


        • #5
          And how many of us at one time or another have missed the obvious? Not to this extreme of course, but to a certain degree.

          Having said that, wouldn't it be wonderful if honesty and frank, straight talking were the norm rather than this PC drivel we are constantly fed that means basically f*** all!!

          Keep 'em coming Rob, it's the only thing in life I have to look forward to!! (cue sympathy)

          Andy

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          • #6
            Great as always, Rob!!

            Gerardo
            My photos on Flickr www.flickr.com/photos/geridominguez

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